To order a cel(s), please write in the subject line "ORDERING CEL", include in the email your name (first and last), shipping address, telephone # the form of payment you will be using, the cel(s) # that you would like to order & the cel amount to AnimeHavenNet@aol.com and wait for our confirmation letter with ordering information before sending your payment. Emails are answered in the order that are received. Most e-mails are answered within 24 hours. If you do not receive a response within 72 hours, please contact us again.
ALL MAINE RESIDENTS MUST PAY 5.45% sales tax which will be added to your order by us.
We accept Postal Money Orders (postal money orders can only be bought at the post office) and Paypal for U.S. Residence. For International Residence, we accept Paypal, IPMO (International Money Orders can only be bought at your post offfice and must be made in U.S. Currency) and Cash via Registered Mail (we do not recommend it). For countries that do not have the option of Postal Money Orders, we can now accept Western Union Money Orders. All payments must be in U.S. Currency. Do not send any payment to us until you have received a Confirmation Letter from us because all orders must be Confirmed for availability of the item(s) that you want to order. Please understand that if you are using Paypal you MUST have a Confirmed Shipping Address because that is the only place the item(s) will be sent to.
Our Paypal Address is AnimeHavenNet@aol.com
All items are available on a first come, first serve basis. No refunds. Credit or exchanges on a case by case basis. Payment must be received no later than 7 days after the Order has been Confirmed. Cancellations are not accepted. If a Cancellation is made, you will be Blocked from ever purchasing any items from us in the future and our associates will be notified as well of the action.
Shipping and Handling Info:
For U.S. Residence, shipping will be sent via Priority mail, with insurance. Items under $50 are $8.95 insured. $50-$100 = $10.95 insured. $101-$200 = $12.95 insured. $201-300 = $14.95, $301-$500 = $17 insured, $501-$1000 = $20+ insured etc. The shipping for Oversize Cels and multiple cel orders will be given at the time of the request. All items will be sent via USPS. Confirmation is included on all orders except for uninsured International Orders. Shipping on International Orders will be given at the time the order is made. We usually send out orders via GPM or EMS. Customer pays for all shipping, handling, and insurance charges. All claims on any damaged, lost, or stolen merchandise must be made immediately. If you receive a funny looking or damaged package, please do not open it and immediately go to your nearest post office and open it in front of them. They will note the damage and this way will ensure that you will receive your refund for your insured item(s).
WE HAVE THE RIGHT TO REFUSE ANYONE AT ANYTIME FOR ANY REASON.
If you have any questions, comments, suggestions, etc., please e-mail us at: AnimeHavenNet@aol.com